Feature

Get Automated Refund Handling on Affiliate Payments

Minimize unnecessary affiliate expenses with refund handling. With Rewardful, you can automatically adjust affiliate commissions to reflect changes in referred sales or other customer lifecycle event changes.

What is Affiliate Refund Handling?

Affiliates earn commissions based on referred sales. Therefore, any change to the transaction amount (such as a refund, upgrade, or downgrade) should be accounted for in their earnings.

Rewardful’s affiliate refund handling detects these payment changes and adjusts affiliate commissions accordingly. This way, your affiliates will always receive accurate and fair commission payments.

Adjustable Pending Commission Period

Avoid overpayment by adjusting the pending affiliate commission period to match your business’ refund policy length.

Automatic Commission Recalculation

Rewardful automatically recalculates affiliate commissions and maintains an up-to-date payment list.

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Rewardful’s Automated Refund Handling Guarantees Precise Affiliate Payouts

Automated refund handling does more than just prevent overpayments. It boosts program efficiency, ensures accurate financial records, and fosters trust with your affiliate partners.
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Hands-free affiliate commission tracking and adjustments.
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Precise affiliate accounting.
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Fair and transparent commission payments.
Integrates with

“The cherry on the cake was its integration with PayPal which allows me mass payment to various affiliates to facilitate our affiliate management at its peak.”

Nidhi B.
Content Writer

How Rewardful Handles Refunded Referral Sales and Adjusted Commission Payouts

Step 1

Connect Rewardful to Stripe

Complete the Rewardful and Stripe integration.

This will grant Rewardful with access to track all sales, identify those generated through affiliate links, and automatically calculate corresponding commissions.

Step 2

Modify the Affiliate Commission Due Period

Qualified affiliate commissions are initially held in ‘pending’ status before they’re changed to ‘due.’

Our default pending period is 30 days following the sale. However, it is suggested that you change the pending period to match your company’s refund policy.*

Step 3

Check the Updated Commission Amount

When the affiliate commission is still unpaid and a partial refund is requested, Rewardful recalculates the commission amount.

For full refunds, the corresponding commission record is deleted.

To check your affiliate payout list, go to Rewardful dashboard > Payouts > filter the list by status.

*For example, if you have a 90-day refund policy, the ‘pending’ period should also be 90 days. This reduces the likelihood that you'll refund a payment for which a commission has already been paid. Learn more about the different types of affiliate payment statuses.

Get more details about how Rewardful handles affiliate sales and refunds here.

Launch your affiliate marketing program in less than 15 minutes

Top Rewardful Features

2,600+ Stripe Customers Use Rewardful to Grow Their Business

“It's affiliate software for Stripe, and it's everything I've ever wanted: simple setup, deep integration with Stripe, and well-designed.”
Justin Jackson
Co-founder
“Every other affiliate platform we look at was either insanely expensive or full of bugs – and sometimes both. Rewardful has been rock solid, and took less than 15 minutes to install. It's the perfect affiliate solution for SaaS companies using Stripe.”
Spencer Fry
Founder & CEO

Frequently Asked Questions

How Long is Rewardful’s Due Period for Affiliate Commissions Before They Become Payable?
What Happens to an Affiliate Commission if a Refund is Issued Before the Commission is Paid?
What Happens to an Affiliate Commission if a Refund is Issued After the Commission Has Been Paid?
What Happens to Affiliate Commissions if a Customer's Purchase is Modified After the Initial Sale?
Can Rewardful Automatically Pay My Affiliate Commissions?

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